Provider Directory

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Find a Provider or Report Inaccuracies


Important Notices
Community Health Group’s Provider Network is subject to ongoing changes. Please see additional important information here.

Excluded Services
Some hospitals and other providers do not provide one or more of the following services that may be covered under your plan contract and that you or your family member might need: family planning; contraceptive services, including emergency contraception; sterilization, including tubal ligation at the time of labor and delivery; infertility treatments; or abortion. You should obtain more information before you enroll. Call your prospective doctor, medical group, independent practice association, or clinic, or call the health plan at the number below to ensure that you can obtain the health care services that you need.

Medi-Cal Customer Service: 1-800-224-7766, Medi-Cal TTY: 1-855-266-4584
CommuniCare Advantage (HMO SNP) (HMO D-SNP), a Medicare Medi-Cal Plan: 1-888-244-4430, TTY 1-855-266-4854.
Accessibility Symbols
All members are entitled to full and equal access to covered services, including enrollees with disabilities as required under the American with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973. In order to make it easier for you to determine which provider best meets your needs, Community Health Group has included the following standardized accessibility symbols: P-Parking, EB-Exterior Building, IB-Interior Building, W-Wheelchair, R-Restroom, E-Exam Room, T-Exam Table/Scale
Provider Race/Ethnicity
All members may call Community Health Group to obtain Provider Race/Ethnicity information.

Medi-Cal Customer Service: 1-800-224-7766, Medi-Cal TTY: 1-855-266-4584
CommuniCare Advantage (HMO SNP) (HMO D-SNP), a Medicare Medi-Cal Plan: 1-888-244-4430, TTY 1-855-266-4854.
Language Interpreter Services
Our members are entitled to language interpreter services at no cost, including information on how to obtain interpretation services. Please call Customer Service at the numbers below for more information:
Medi-Cal Customer Service: 1-800-224-7766, Medi-Cal TTY: 1-855-266-4584
CommuniCare Advantage (HMO SNP) (HMO D-SNP), a Medicare Medi-Cal Plan: 1-888-244-4430, TTY 1-855-266-4854.
Submit a Complaint
You may submit a complaint if you believe you relied on inaccurate, incomplete, or misleading directory information by calling CHG’s Member Services at 1-800-224-7766, by using our internet web site www.chgsd.com, or by writing to us at:
Community Health Group
Grievances and Appeals Department
1-800-224-7766
2420 Fenton Street, Suite 100
Chula Vista, CA 91914

California Supplemental Vendor Contact Info

Vision Contact Information: Vision Service Plan
VSP Benefits:800-438-4560
TTY:800-428-4833
List of Providers: www.vsp.com or call 1-800-877-7195
Hours of Operation:
Monday - Friday: 5 a.m. to 8 p.m., Pacific Time
Saturday:7 a.m. to 8 p.m., Pacific Time
Sunday:7 a.m. to 7 p.m., Pacific Time
Eyewear Contact Information
Benefit Questions:888-244-4430
TTY:855-266-4584
List of Providers:888-244-4430
Hours of Operation: Available 24 hours a day, 7 days a week
Gym Membership Information
Benefit Questions:888-244-4430
TTY:855-266-4584
List of Providers:888-244-4430
Hours of Operation: Available 24 hours a day, 7 days a week
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